The Importance of Employee Reviews for a Better Workplace

 The Importance of Employee Reviews for a Better Workplace

Employee feedback is crucial for improving the employee experience and increasing employee retention. By collecting feedback, companies can identify areas for improvement and make necessary changes to create a more engaging and satisfying work environment. Here are nine ways to collect employee feedback:

  1. New Employee Survey: Conducting a survey within the first 90 days of an employee's job can help companies understand the employee experience early on. Questions should focus on whether the new employee feels welcome in the team, how they came to work for the company, and whether they feel their goals are reasonable.

  2. Employee Engagement Survey: Conducting annual or bi-annual employee engagement surveys is a great way to gather a large amount of employee feedback at once. These surveys should focus on everything that could affect satisfaction, participation, and employee retention. Sharing results and acting on the feedback can guarantee that future surveys will be well received.

  3. Sub Survey: Shorter and faster surveys that can be done more frequently than employee engagement surveys. Companies can do a weekly sub-survey with 1-3 questions or 4-5 question surveys every month. Employee Net Promoter Score is an easy way to get started. These surveys can be used to track progress on important initiatives.

  4. Interview: Managers should sit down with front-line employees to learn about their likes, dislikes, what keeps them at the company, and what will entice them to consider other opportunities. The results of these interviews can be used to create "Accommodation plans" for top employees.

  5. Reviews on the Website: Employers should check reviews on websites such as Glass door, Indeed, and Comparably to see feedback from current and past employees. Companies can claim their employer page and sign up for notifications to see feedback.

  6. Manager: Managers are at the forefront of providing feedback to employees, both formal and informal. Open communication channels with managers and tell them that none of the suggestions were insignificant. The old employee suggestion box is still important, as employees may be wary of expressing honest opinions in other ways for fear of retaliation.

Exit Interview: Conducting exit interviews can help companies understand the main reasons why employees leave, such as career growth opportunities. Find out what these reasons are and ask the departing employee directly what they think about managers.